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Our Guarantee

You matter, and we care. 

We are proud to guarantee our products to be free from defects for the usable life of the product. This is based on the discretion of the Give'r Team. 

Accidental damage and/or wear and tear from use are not covered under Our Guarantee. Give'r reserves the right to determine if the products meet this criteria.

  • A proof of purchase in the form of an order number from is required to verify and establish the criteria of Our Guarantee. If the product was not purchased from, we are unable to accept exchanges and/or returns.   
  • Because every person is different, warmth is not covered under our guarantee. Please reference our Return & Exchange Policy for more information.
  • Gifted items: Our Guarantee will be adjusted on a case-by-case basis.

If you believe your gloves show a defect that is covered under our guarantee, please email our Customer Experience Team at We ask you to provide a picture of the problem area for greatest clarity of the issue.